Privacy Policy

ACE (Attar Currency Exchange) is committed to respect the confidentiality of your personal information and to comply with the 10 principles of our Privacy Code.

Personal Information

Personal information is information about an identifiable individual.  It includes information such as your name, address, telephone number, email address, and information related to your financial transactions with ACE.
ACE will only collect, use and disclose your personal information with your knowledge and consent.

Disclosure

ACE does not share, trade, sell or in any way disclose your personal information without your consent unless law requires such a disclosure.

ACE’s Commitment

With respect to all records, ACE does not share nonpublic personal information with any non-affiliated third-party, except as necessary to process or as permitted by law.  Our affiliates and outside service providers with whom we share information are legally bound not to disclose the information in any manner, unless permitted by law or other governmental process.  We restrict access to your personal information to those employees who need to know the information to provide our services to you and the issuers we represent.
ACE will protect your privacy, and in particular your personal information, in accordance with the 10 Principles of Privacy which have been established by the Government of Canada.

ACE Privacy Code

ACE commits to comply with the Personal Information Protection and Electronic Documents Act (“PIPEDA”) which includes the following 10 principles for the protection of personal information:

1. Accountability:  ACE has designated all employees to be accountable for our compliance with the privacy code.  ACE has also appointed our Operation Director as our Compliance/Privacy Officer.
 
2. Identifying Purposes:  ACE will identify the purpose for the personal information at or before the time the information is collected. 

3. Consent:  ACE will obtain the individual’s consent before or at the time of collection regarding the purposes for the collection or disclosure of personal data, except where required or permitted by law.

4. Limit Collection:  Personal Information collected will be limited to what is necessary for the identified purposes of ACE.

5. Limiting Use, Disclosure and Retention:  ACE will not use or disclose personal information for purposes other than what is identified, except with your consent or as required by law.  ACE will retain personal information only for as long as is necessary to fulfill the purposes identified. 

6. Accuracy:  ACE will keep personal information as accurate, complete and up to date as necessary, taking into account its use and the interests of the individual.

7. Safeguards:  ACE has developed security safeguards procedures related to the protection of personal information in response to the requirements by law.

8. Openness:  ACE will make readily available its policies and practices relating to the management of personal information.

9. Customer Access:  ACE will inform you of the use and disclosure of your personal information upon your request.  You may request the information to be corrected or updated if it’s appropriate. 

10. Challenging Compliance:  You may direct any questions to our Compliance Officer at ACE

Government Compliance

ACE takes compliance, regulatory and legal obligations seriously.  Through the activities and programs of our compliance department, ACE protects both our own corporate assets and those of our clients. 
ACE fully complies with the policies and procedures of the agency governing against money laundering and terrorist financing in Canada (“FINTRAC”).
Web: www.fintrac.gc.ca